Step 1: Inspection and Pickup
After you call us, we will schedule a date and time to pick up your rugs or carpets. When our expert arrives, he will inspect the items and will alert you about any areas of concern (such as damage). We will then collect the items and transport them to our cleaning facility.
Step 2: Vacuuming Your Rug
The first step of the process is vacuuming. During the vacuuming procedure, most of the dirt and dust is removed. No, the vacuuming process does not pose any risks to your precious rugs.
Step 3: Preparing the Rug for Washing
We will then run a few tests on your rug. We want to test the fabrics and we want to check if the colors don't run. The results help us pick the best cleaning process and the best cleaning products. Different types of rugs undergo different procedures, of course.
Step 4: Cleaning Your Rug
Our professional rug cleaners start to wash your rug or carpet. This is done by hand, with great attention to detail. We want to reassure you that we do not use damaging industrial machinery to clean your precious rugs and carpets. Everything is done by hand here at Persian Rug Cleaning Westchester. The results are always breathtaking, of course.
Step 5: Drying Your Rug
Of course, we will also dry your rug. Who wants to receive a moist rug?! The drying procedure does not involve using industrial tumble dryers. You don't have to worry about any damages or other problems caused by these machines.
Step 6: Repairs and Final Inspection
After the rug is completely dry, we can start doing the repairs or restorations. The rug repair and rug restoration procedures can only be done on a dry rug. We will do only the operations you agreed to, of course. Afterwards, the rug must pass a final inspection. If we managed to find even the smallest of stains, the rug is sent back and washed again. We repeat the cleaning cycle until the rug is spotless – just like we promised when we picked it up.